Refund policy

Due to the nature of our services, The Heavenly Creationz does not honor returns or refunds of any kind. Once design is APPROVED all sales are final and there are absolutely NO REFUNDS NOR EXCHANGES. Once design is started all sales are final and there are absolutely NO REFUNDS NOR EXCHANGES. However, if there is an issue, we will try our hardest to rectify the situation. By completing your purchase on this site you are agreeing to this policy . Please contact us if you have any concerns regarding your order and its fulfillment.